Frequently Asked Questions
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General

Riverbend Hot Springs is both a Hot Springs open to the public and an overnight Resort with Hotel Rooms and RV Spaces. You can purchase an hourly Property Pass to access the shared Common Pools and Grounds or you can reserve your own Private Pool by the 50 minute session. Overnight guests get FREE access to the Common Pools and Grounds and can reserve Private Soaks for an additional fee. We currently don’t offer Spa Treatments or have an onsite Restaurant but see SierraCounty.info for more info about what Truth or Consequences and Sierra County has to offer.

Desafortunadamente, no tenemos a nadie aquí que hable español. Sin embargo, puede ver una versión traducida de nuestro sitio web aquí.

We are open every day of the year, rain or shine, from 8 AM to 10 PM MST. Our last Private Pool session or Property Pass entry is by 9 PM. During Daylight Savings, we stay open one extra hour until 11 PM

Riverbend is geared toward couples but can be perfect for any adults who are looking for a peaceful escape from the stress and distractions of modern life. Many areas are Quiet Zones, Private pool areas are Whisper Zones, and our closing hours are Silent Hours. We welcome Children ages 12 and older only. We don’t allow drugs or alcohol near our Sacred Springs.

For most groups, no. Groups usually come together to visit or to celebrate and our ambiance is geared toward quiet relaxation and inner reflection. Groups are heavily limited and pay a surcharge unless they book the entire resort for private use. Please see our Groups page for much more info.

Riverbend Hot Springs welcomes Children ages 12 and older. Our hazardous riverside location and our whisper quiet ambiance is not suited to younger children. See much more info here.

Overnight:

Small (20 lb maximum), well behaved, leashed and housebroken dogs (2 maximum) and their responsible owners are welcome. Please call us for full policies and for permission to bring your dog. Dogs will not be allowed to stay in vehicles. All dog owners must pay the dog fee and register the dog at the front desk before being allowed on the property. Cats are not allowed at Riverbend.

Dogs must be leashed at all times while on our property and must be picked up after

Pet access to pool areas and common areas is restricted to designated locations only. Service Animals may be exempt from our size and location restrictions but will be fully vetted per the ADA guidelines to prevent fraud and preserve the integrity of the Service Animal program.

Any dog (pet or Service Animal) may be excluded from being on our property if it is disruptive to other guests or is considered aggressive or dangerous to our staff or guests.

Day guests:

  • Property Pass (Common Pools): Small dogs (20 lbs or less) can accompany their owners who purchase a Property Pass at designated Canine Cabanas only and only IF they do not bark, whine, or disturb other guests. You must use our leash to prevent dogs from entering walkways or going beyond the Cabanas.
  • Private Pools: We can allow small dogs (20 lbs or less) onto the deck of two private pools (Cielo and Tierra) only IF they do not bark, whine, or disturb other guests
  • Dogs are not allowed in or next to pools
  • Two dog maximum per party
  • Dogs must be leashed at all times while on our property and must be picked up after
  • No dog food allowed near our pools
  • Service Animals may be exempt from our size and location restrictions but will be fully vetted per the ADA guidelines to prevent fraud and preserve the integrity of the Service Animal program.
  • Any dog (pet or Service Animal) may be excluded from being on our property if it is disruptive to other guests or is considered aggressive or dangerous to our staff or guests.

No Smoking or Vaping is allowed indoors or outdoors on Riverbend property with the exception of the designated smokers table by the street. Guests who smoke indoors will be charged a minimum of $250 Restoration Fee.

We are a Quiet Health Resort and do not allow alcohol near our Sacred Springs or guests who are intoxicated to enter. Overnight guests who partake at dinner or away from the springs are encouraged to exercise extreme caution if planning on soaking after drinking. The hot water and alcohol do not mix well and can be a very hazardous combination.

We have one fully ADA compliant room and most of the property is accessible via wheelchair. One of our Common Pools has a Chair Lift.

We do and its use is free for paying customers. We encourage you to take pictures but to try and disconnect as much as possible and to not use cell phones (or other devices with a screen or light source) after dark in Common Areas for the consideration of other guests.

Not at this time, but visit SierraCounty.info for information about local Independent Therapists and other spas that do.

Our lost and found policy is:

  • We keep items found on our property for up to 7 days if not claimed
  • Items deemed as very valuable may be kept longer (unclaimed) if management deems appropriate.
  • Unclaimed items are donated or discarded after 7 days
  • Claimed items may be held for pickup up to 30 days or can be shipped at owners’ cost via USPS flat rate. We do charge a $10 handling fee on top of the flat rate cost.
  • Personal items (underwear, socks, etc) and toiletries (shampoo, lotions, etc) will be discarded immediately.
Springs

See our Hot Springs page for more info. We don’t have any permanent discounts but see Specials & Packages for current deals.

No, we are open to the public by the hour (Property Pass to access the Common Pools and Grounds) or by 50 minute session (to access a Private Pool). We don’t have a Day Pass but Overnight guests (Rooms and RV) get the Common Pools and Grounds for FREE during pool hours.

Currently Reservations are required for all guests and walk ins are not allowed.

Our Natural Hot Mineral Water is amazing! With over 36 different minerals and no smell, it is crystal clear and so healing. We do not treat or heat the water. See much more info here.

There could be. If you have any Health Conditions that can be affected by heat, you should check with your physician before entering the springs. These may include but are limited to high/low blood pressure, heart disease, pregnancy, diabetes and more. Those who are under the influence of alcohol or drugs should not enter the springs.

Our water is pumped from the aquifer from wells but not heated, chlorinated or treated in anyway. We maintain shockingly clean pools compared to most hot springs due to the amount of constant fresh mineral water we pump into each pool and our diligent cleaning procedures (skimming, vacuuming, and pressure washing). The mineral Chloride is very high in our water and is a natural antiseptic and helps prevent bacterial growth. We are very lucky to have some of the best mineral springs in the world.

Please see this Page

Common Pools: Clean bathing suits are required to be worn. T shirts worn over bathing suites are acceptable as long as they are clean and all private parts are covered. No undergarments or shoes may be worn in the springs.

Private Pools: Private Pools are clothing optional so you could go in nude or with clean bathing attire as described above.

Food is not allowed near pools, but we are still allowing any beverages that are non-alcoholic and in non-breakable containers. If staying at the resort, we do have designated areas away from the pools where food and glass are allowed.

Pool temperatures vary by season and by wind and outdoor ambient temperatures but can range between 95-108 degrees. Our natural water temperatures are estimates and are not guaranteed and can not be adjusted.

We do not have lockers. Common Pools have Cubby Holes that are visible from most pools and tables and chairs are also available for guest’s belongings. We recommend that valuables are locked in vehicles as we cannot be held responsible for loss or theft of guest’s items.

Private Pools have their own lounge chairs and hooks where belongings could be stowed while soaking.

Bring a bathing suit (or two if staying overnight so you can put on a dry one in the morning), flip flops or slippers. Towels and robes are included for Hotel Room guests and are able to be rented for hourly guests. Or, you could bring your own. Sun Screen/Block is not allowed to be worn in any of our all natural hot springs pools. so a hat or parasol could be brought or purchased. Beverages are available for sale or you could bring your own, but no alcohol, food or glass/breakables are allowed in or near the pools.

Lodging

We don’t have static room rates so prices depend on current occupancy for the night(s) you are booking and how far in advance you are booking. Weekends (Fridays and Saturdays) are always higher than weekdays. See our Rooms page to see the starting rates and start the online booking process to get a quote for a specific night. The rule of thumb is to book as far in advance as possible (up to six months) to get the best rate.

Check out our Important Info and Policies page and agree to them at the bottom to go to our online booking systems. There, you can check availability, book or get a quote for a hotel room, or,  check availability and book a private soak.

Please see this Page

Yes, there is a 2 night minimum for all overnight rooms. Riverbend is meant as a destination and is best enjoyed for at least two nights. We drop that minimum one week before the date so if you are only able to stay one night you can either: join our waiting list, inquire less than a week away or find a one night “hole” created by multiple two + night reservations. There is no minimum night requirement for RV spaces.

Friday and Saturday nights tend to book up 6-8 weeks in advance and weekdays can book up to 2 weeks in advance. Our busiest seasons are Spring and Fall, followed closely by Winter, and then Summer is our quietest season. RV sites don’t book up as far in advance as hotel rooms but you should still book 2-4 weeks in advance for weekends during our busier seasons.

We have 6 RV sites across the street from the Springs and we welcome fully self contained RVs. Your rig must have it’s own toilet and sink to stay here. We do not allow tent or car/truck/van camping.

Check in time is between 3 PM and 6 PM . You can arrive between 6-10 PM with advanced notice and after 10 PM by special arrangement (call us by 6 PM to arrange a late arrival).

Check out time is before 11 AM. Late checkout is not available due to our 100% occupancy. See our current Extended Property Pass Specials for info about accessing the springs before 3 PM or after 11 AM.

Location and Getting Here

We are on the banks of an engineered section of the Rio Grande. Because we are in between Elephant Butte Lake and Caballo Lake, our section of the river is controlled by the Bureau of Reclamation to transfer water for irrigation. This is great because it means we have cold, clear water flowing by our property every Summer. The full irrigation season is from March to early October so unless we are in extreme drought and there isn’t enough water in Elephant Butte, the river is flowing during those months and perfect for a cold dip or a relaxing tube float.

The rest of the year, the BOR builds a dirt dam just south of Riverbend, which means that the whole rest of the year, we have a long, beautiful pond that attracts so much wildlife and is perfect for a relaxed kayaking excursion. Because of the BOR’s control, flooding is extremely rare and we enjoy a full river nearly all year long. We are very lucky!

FYI, there are 1-3 weeks a year when the river is in transition between irrigation and off season and there is very little to no water in it (usually in March and October but it varies depending on irrigation demands and drought conditions).

When the river is fully flowing with cold clear water from Elephant Butte Lake, we open up our gate and allow guests to access the river under our river pier (usually June, July and August at least but could be as long as March-October depending on the BOR). It is strictly at your own risk and you must shower before re-entering the springs, but we paved steps down into it and provide a rope. We ask that you do not leave the paved area under our pier, for your safety and for the consideration of our Private Soakers.

Albuquerque NM (ABQ) and El Paso TX (ELP) International Airports are both 2 hours from us. If you have your own aircraft, T or C Municipal Airport is 8.5 miles away and a courtesy car is available there for day use.

Unfortunately, Greyhound no longer stops in Truth or Consequences. You can rent a car to get here from either Albuquerque NM International Airport (ABQ) or El Paso TX International Airport (ELP).

As far as we currently know, Whitehead Chevrolet rents cars here in town but please check with them to make sure.

Random Questions

#RiverbendHotSpringsMagic comes in many forms but perhaps one of our most popular installations is our laser lights that we project at the trees across the river. They resemble fireflies and really help set the magical mood here at night. If you would like to create a bit of magic in your yard, we recommend Sparkle Magic brand projectors.

Many of our outdoor wildlife murals are by graffiti artist @release1201 and he includes the Ojo de Dios symbol in his work as sort of his signature. It is an important symbol in his Native heritage but some believe it resembles the symbol of the Free Masons. At least a few people have mistakenly made this assumption and contacted us so we feel that possibly many more might be making this mistake, so it is worth mentioning.

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